Where do you deliver ?
We would hope to be able to satisfy our customers wherever they may be in the world. We have sent shipments to over 50 countries and the list continues to grow. If we can find a suitable carrier we will attempt to make shipments wherever required. Note certain counties may have additional charges for shipment or clearance.
Please note that unfortunately we are unable to deliver to PO Boxes so when ordering please supply a valid residential or commercial delivery address.
How will delivery be made ?
UK Deliveries are made either via first class ‘signed’ post service (for small parcels under 1kg) or DHL (for larger parcels).
Export Deliveries are sent with a variety of well established courier services. We use mainly DHL, TNT, DPD and a variety of other reliable couriers.
How much will delivery cost ?
Delivery charges will obviously vary hugely from part to part depending on weight and size. Your delivery charge will be calculated on your total order weight and you will be able to see that charge at checkout stage.
Please understand incorporated in that charge is the need to make sure your goods are well packed and protected from damage it is not just a postal/carrier charge. Please also note for UK / European Union customers shipping charges also incur a VAT charge. Please ensure you select the correct country for your delivery to calculate the delivery charge.
For worldwide customers outside of the EU please note that there may be additional import duties and local taxes applied upon entrance to your country through Customs, this will be dependant upon your local laws and taxes applied to imported goods.
For all countries, our website will automatically calculate the shipping charge; however please note that we may need to contact you further if your delivery location incurs a Remote Destination Surcharge that falls outside of the paid shipping cost.
If your location is classed as a “Remote Destination” the additional delivery surcharge would be £8 (+VAT where applicable).
Whilst we try to ensure this is captured at the checkout stage it is not always possible.
How long will my delivery take ?
Items in stock will usually be despatched same day for UK orders received by 11.00AM. Subject to Royal Mail and Carrier Performance we would expect you to receive your goods within two working days. Exceptions to this would be Scottish Highlands & Offshore UK Islands which will take slightly longer. Some areas of the UK do not have postal deliveries at the weekend and there are no carrier deliveries at the weekend. In some circumstances we may be able to arrange Saturday carrier deliveries for additional cost, please email us in these circumstances before ordering.
Items that are not directly in stock will usually be dispatched within two working days.
Delivery to most EU countries will be dispatched within two working days, delivery time will be dependant upon the delivery location although we always try and utilise express courier services to reduce delivery times.
Please note that deliveries to non EU countries may take longer and will be dependant upon courier delivery times and your location.
Why are there are no shipping methods when choosing my country?
For higher weighted orders and for some remote destination countries we would prefer to provide a shipping quote manually to ensure we can get you the best deal based on your requirements. Please contact us using the Contact menu option so we can review your shipping requirements.